Terms of Service
Terms of Service
Effective Date: December 2025
These Terms of Service (“Terms”) govern your use of the website, services, messaging programs, and communications provided by Avona AI LLC (“Avona AI,” “we,” “us,” or “our”). By using our website, submitting a form, booking a service, or opting in to receive communications from us, you agree to these Terms.
1. Company Information
Business Name: Avona AI LLC
State of Formation: Wyoming
30 N Gould St, #45083
Sheridan, WY 82801
Email: info@avonaai.com
Phone: 630-345-4618
2. Services Provided
Avona AI LLC provides AI-powered business automation and communication services, including but not limited to:
24/7 AI receptionist and chatbot services
Inbound and outbound lead follow-ups
Appointment confirmations and reminders
Form submission confirmations
Customer service and account notifications
Reputation management communications
Unified inbox messaging support
3. SMS Messaging Program
Program Name: Avona AI Messaging
By opting in through our website contact form or other explicit consent mechanisms, you agree to receive SMS and/or phone communications from Avona AI LLC, which may include automated, prerecorded, or AI-assisted messages.
Message Types May Include:
Appointment reminders and confirmations
Responses to inquiries or form submissions
Account or service-related notifications
Customer support communications
Marketing or promotional messages (only where explicit consent is provided)
Message frequency may vary.
4. Opt-In Consent
You will only receive SMS or phone communications from Avona AI LLC if you explicitly opt in by checking a consent box on our website contact form or other authorized opt-in method.
Booking an appointment alone does not constitute marketing consent unless accompanied by an explicit opt-in checkbox.
5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message.
Upon opting out, you will no longer receive SMS communications unless you re-opt in.
6. Rejoining Instructions
If you previously opted out and wish to rejoin the messaging program, you may do so by submitting a new opt-in through our website contact form.
7. Help Instructions
For help or support, reply HELP to any message or contact us at:
Email: info@avonaai.com
Phone: 630-345-4618
8. Message and Data Rates
Message and data rates may apply.
Message frequency varies.
Please contact your wireless carrier for details regarding your text or data plan.
9. Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information:
11. Use of Services
You agree to use Avona AI LLC services only for lawful purposes and in compliance with all applicable laws, regulations, and industry standards.
12. Compliance with Industry Standards
Avona AI LLC complies with all applicable laws and regulations governing electronic communications, including TCPA, CAN-SPAM, CTIA guidelines, and carrier requirements for A2P 10DLC messaging.
13. Limitation of Liability
To the maximum extent permitted by law, Avona AI LLC shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of our services or communications.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date.
15. Contact Information
If you have any questions regarding these Terms, please contact:
Avona AI LLC
📧 info@avonaai.com
📞 630-345-4618